Webinar: Understanding the Grievance Procedure

Course Description

Resolving disputes in the unionized context requires managers to understand and feel confident when participating in the grievance process - from informal discussions through to preparing for arbitration.

This interactive 45 minute webinar will introduce participants to:

  • what a grievance is;
  • the purpose and impact of the grievance process in the workplace and the relevant framework;
  • the role that union representatives and managers have inside of the grievance procedure; and
  • how to investigate, prepare and respond to grievances at each stage of the process.

Upcoming Workshops


When: TBA
Where: Via Webinar
Cost: $33 + GST (per person)


If you have any questions concerning the workshop, please contact Donna Verones by e-mail at donnav@bcpsea.bc.ca or by phone at 604.730.4501.

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