Facilitating Difficult Conversations
Why can’t Bob and Mary just get along!
Leaders in public education are often called on to intervene and resolve issues between staff who report to them. Doing so effectively requires assessing the situation, creating a safe environment and facilitating a problem-solving process between the parties.
This course will provide you with the basic concepts, skills and approaches needed to assist others to resolve issues and work more productively together.
You will learn how to lead others through a practical, collaborative process for identifying shared interests, resolving conflict and attaining mutually satisfactory outcomes. You will have opportunities to practice in a simulated environment to hone your conflict conversation facilitation skills.
Text & Resource Materials
Any course manuals or course material will be provided to you on the first day of class.
||December 11, 2023 – 9:00 a.m. – 2:00 p.m. (in-person) or
May 3, 2024 – 9:00 a.m. – 2:00 p.m. (online)
||BC Public School Employers’ Association
300 – 2889 East 12th Avenue
Vancouver, BC V5M 4T5
||$250.00 + GST
Space is limited, so please register early to avoid disappointment. Please note, should there be insufficient enrolment to meet minimum requirements for a session, the workshop will be cancelled and registration fees will be refunded. An email notification will be sent to registrants if the workshop is cancelled.
Register Now – December 11, 2023
Register Now – May 3, 2024
***Please note: Should there be insufficient enrollment to meet minimum requirements for a session, the workshop will be cancelled and registration fees will be refunded. An email notification will be sent to registrants if the workshop is canceled. View our online Cancellation Policy.
If you have any questions concerning the workshop, please contact Donna Verones by e-mail at firstname.lastname@example.org or by phone at 604.730.4501.
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