Webinar: Understanding the Grievance Procedure

Course Description

Understanding and effectively using the grievance process to resolve disputes arising from administration/application of the collective agreement is crucial in unionized workplaces.

This interactive 45-minute webinar will introduce participants to:

  • what a grievance is;
  • the purpose and impact of the grievance process in the workplace and the relevant framework;
  • the role that union representatives and managers have inside of the grievance procedure; and
  • how to investigate, prepare and respond to grievances at each stage of the process.

Upcoming Workshops


When: March 29, 2023
9:00 a.m. - 9:45 a.m.
Where: Via Zoom (the Zoom link will be provided prior to the webinar)
Cost: $33 + GST (per person)


Space is limited so please register early to avoid disappointment.  Please note, should there be insufficient enrollment to meet minimum requirements for a session, the webinar will be cancelled and registration fees will be refunded.

Register Now


If you have any questions concerning the workshop, please contact Donna Verones by e-mail at donnav@bcpsea.bc.ca or by phone at 604.730.4501.

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