Webinar: Understanding the Grievance Procedure

Course description

Understanding and effectively using the grievance process to resolve disputes arising from administration/application of the collective agreement is crucial in unionized workplaces.

This interactive 45-minute webinar will introduce participants to:

  • what a grievance is;
  • the purpose and impact of the grievance process in the workplace and the relevant framework;
  • the role that union representatives and managers have inside of the grievance procedure; and
  • how to investigate, prepare and respond to grievances at each stage of the process.

Upcoming workshops


When: TBD
9:00 a.m. - 9:45 a.m.
Where: Via Zoom (the Zoom link will be provided prior to the webinar)
Cost: $33 + GST (per person)


Space is limited so please register early to avoid disappointment.  Please note, should there be insufficient enrollment to meet minimum requirements for a session, the webinar will be cancelled and registration fees will be refunded.

Register Now

On-demand workshop

In addition to the live webinar option, you can take this course whenever you want and complete it online at your own pace. Please contact Donna Verones by email at donnav@bcpsea.bc.ca or by phone at 604.730.4501 to register for the on-demand asynchronous course.

On-demand course link for those already registered - password required


If you have any questions concerning the workshop, please contact Donna Verones by email at donnav@bcpsea.bc.ca or by phone at 604.730.4501.

Back to Courses Offered