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WEBINAR: Productive Workplace Interactions
November 13, 2019 @ 8:35 am - 9:30 am
WEBINAR: Productive Workplace Interactions
This 45 minute interactive webinar presents an overview of the concepts and skills of collaborative conflict resolution. You will explore factors that lead to conflict escalation and those that can de-escalate conflict. You will have opportunities to identify and practice the attitudes and behaviours that lead to positive outcomes in conflict situations.