Webinar: Understanding the Grievance Procedure

Course description

Understanding and effectively using the grievance process to resolve disputes arising from administration/application of the collective agreement is crucial in unionized workplaces.

This interactive webinar will introduce participants to:

  • what a grievance is;
  • the purpose and impact of the grievance process in the workplace and the relevant framework;
  • the role that union representatives and managers have inside of the grievance procedure; and
  • how to investigate, prepare and respond to grievances at each stage of the process.

On-demand workshop

This webinar can be taken anytime and can be completed online at your own pace. Password will be provided upon registration.

Cost $50 (per person)

Register Now

On-demand course link for those already registered – password required


If you have any questions concerning the workshop, please contact Donna Verones by email at donnav@bcpsea.bc.ca or by phone at 604.730.4501.

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