Events for April 27, 2024 - April 27, 2024

WEBINAR: Productive Workplace Interactions This 45 minute interactive webinar presents an overview of the concepts and skills of collaborative conflict resolution. You will explore factors that lead to conflict escalation and those that can de-escalate conflict. You will have opportunities to identify and practice the attitudes and behaviours that lead to positive outcomes in conflict situations. Link to Details

WEBINAR: Understanding the Grievance Procedure Resolving disputes in the unionized context requires managers to understand and feel confident when participating in the grievance process - from informal discussion through to preparing for bargaining. This is an interactive 45 minute webinar. Link to Details

Conducting Harassment Investigations This course prepares the participants to investigate and determine the validity of harassment complaints with hands-on skill development in the following critical areas: assessing credibility, dealing with conflicting evidence or testimony and finding ways to corroborate or refute allegations in the absence of witnesses and/or where stories conflict.  2 days Link to Details

Making the Right Hire: A Comprehensive Approach to the Selection Process Making a good hiring decision is important work and developing selection criteria, behaviour based interview and reference questions are key to getting it right! This interactive session will take you through the process of how to establish selection criteria which will inform your interview and reference questions. Information will also be provided on what you need in order to defend your hiring decision should you get challenged.  1 day Link to Details

WEBINAR: Understanding Disability Management Join us for this interactive 30 minute webinar to learn about the core components of an effective Disability Management Program and review strategies to assist you to support your employees to return to work in a safe, timely and productive way. Link to Details